Buying a pair you actually wanted in India used to mean a group chat, a proxy in another country, a wire transfer and three weeks of hoping. Half the time what landed was not what was promised. The Shoe Faktory exists because that was a terrible way to buy shoes.
We built a sourcing network across verified retailers and consignors, put a legit-check team in the middle of it, and priced everything in rupees with no surprises at customs. What you see is what lands at your door.
Nothing ships from the Faktory without passing a multi-point inspection. Our team looks at stitching density, box label alignment, size tag fonts, midsole texture, insole glue lines, material weight and UV markers — then photographs the result and files it against the order.
If a product we sold is ever proven inauthentic, we refund three times what you paid for it. That guarantee has been on the site since day one and we have never had to pay it out.
Sneakers are the core — Jordan, Nike, adidas, New Balance, Asics, Salomon and On — but the Faktory has grown into apparel, watches, bags, collectibles, tumblers and fitness wearables. If it moves in the culture, we try to carry it properly rather than half-heartedly.
Every item is inspected in-house before dispatch and backed by a 3× refund guarantee. No grey area, no excuses.
Rupee pricing inclusive of duties and taxes. No customs surprises and no hidden fees at checkout — the price you see is the price you pay.
A human answers within a few hours on WhatsApp, email or phone — and can actually see and fix your order.